Frequently Asked Questions
Everything you need to know about our device repair services and expert solutions.
How long does a typical repair take?
Most common repairs, such as screen or battery replacements, are completed within 45 minutes to an hour. More complex issues may require 24 to 48 hours depending on parts availability.
Do you offer a warranty on your repairs?
Yes, we provide a 1-year limited warranty on all parts and labor associated with your repair, valid at any of our locations nationwide.
Do I need to make an appointment before coming in?
While appointments are recommended to ensure the fastest turnaround, we always welcome walk-in customers and will assist you as quickly as possible.
Will I lose my data during the repair process?
We take every precaution to protect your data, but we always recommend backing up your device before any service. We are not responsible for data loss during the repair process.
What types of devices do you repair?
We specialize in a wide range of electronics including smartphones, tablets, laptops, game consoles, and smartwatches across all major brands like Apple, Samsung, and Google.
What happens if you can't fix my device?
We offer a 'No Fix, No Fee' policy. If our technicians are unable to repair your device, you will not be charged for the diagnostic or the labor.