Returns & Exchanges
At uBreakiFix, we stand by the quality of our electronics and repair parts with a straightforward 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we offer hassle-free exchanges or full refunds on eligible items.
Verify Eligibility
Ensure your item is in its original condition and packaging, and verify that the return is initiated within 30 days of the original purchase date.
Initiate Your Request
Visit our online return portal or bring your device and proof of purchase directly to any uBreakiFix location to start the process.
Pack and Ship
Securely package your item with all original accessories and apply the provided prepaid shipping label if returning via mail.
Receive Refund or Exchange
Once our technicians inspect the item, we will process your refund to the original payment method or ship out your replacement device within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing